AGB

These Terms of Service govern your access to and use of cotopaxifx.shop, including purchases made through the website.

Throughout these Terms, “we,” “us,” and “our” refer to cotopaxifx.shop.

By accessing our website or purchasing from us, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded.

1. Online Store

cotopaxifx.shop operates an online retail service through which customers can browse products and submit orders.

The availability of products, payment methods, delivery destinations, promotions, and website features may change.

2. Eligibility

You must have sufficient legal capacity to enter into the relevant purchase contract.

If applicable law requires permission from a parent, guardian, or legal representative, you may use the purchasing services only with the required permission.

3. Product Information

We make reasonable efforts to provide accurate information about products.

Product photographs are intended to represent products as accurately as reasonably possible, but colours and appearance may vary according to device displays, photography, lighting, and manufacturing differences.

Minor variations that do not constitute legal non-conformity may occur.

4. Prices

Prices applicable to an order are displayed before checkout is completed.

The total amount payable will be presented to the customer before submission of the order.

Any legally required taxes, charges, or additional costs will be handled in accordance with applicable law and the checkout information presented to the customer.

5. Orders

Placing products in a shopping cart does not necessarily reserve those products.

Customers are responsible for checking the order details before submitting an order.

After an order is submitted, an electronic acknowledgement or confirmation may be sent.

The point at which a legally binding purchase contract is concluded depends on the checkout process and applicable law.

6. Order Acceptance

We may reject or cancel an order where legally permitted, including where:

• A product is unavailable;
• An obvious pricing or description error has occurred;
• Payment cannot be authorised;
• Fraud is reasonably suspected;
• Delivery cannot reasonably be completed;
• The transaction would violate applicable law; or
• The order breaches these Terms.

Where payment has already been collected for a cancelled order, an appropriate refund will be issued.

7. Payment

Customers must provide accurate payment information and have authority to use the chosen payment method.

Payment processing may be performed by Shopify and/or authorised third-party payment providers.

We reserve the right to use fraud-prevention and transaction-verification measures.

8. Shipping

All orders placed through cotopaxifx.shop qualify for free standard shipping under our stated shipping terms.

Our standard estimated delivery time is 15–20 days.

Additional information appears in our Shipping Policy.

9. Delivery Information

Customers are responsible for providing a complete and accurate delivery address.

cotopaxifx.shop is not responsible for delays caused solely by inaccurate or incomplete information supplied by the customer, except where applicable law provides otherwise.

If an address error is identified before dispatch, contact us promptly at:

info@cotopaxifx.shop

10. Right of Withdrawal

Eligible consumers purchasing through distance selling may have a statutory right of withdrawal.

For German consumers, the standard statutory framework generally provides a 14-day withdrawal period for eligible distance contracts, subject to exceptions.

Full details are contained in our Return and Refund Policy.

11. Defective Products

Statutory rights regarding defective or non-conforming goods remain unaffected by these Terms.

Where applicable, customers may have rights to remedies including repair, replacement, reduction in price, termination of the contract, or damages according to the applicable legal requirements.

12. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable law.

Our voluntary policies do not override mandatory statutory rights.

13. Website Availability

We aim to keep cotopaxifx.shop reasonably available but do not guarantee uninterrupted or error-free operation.

Website access may occasionally be interrupted for:

• Maintenance;
• Security updates;
• Technical faults;
• Hosting issues;
• Network problems; or
• Circumstances outside our reasonable control.

14. Website Changes

We may modify website design, functionality, products, categories, content, or technical systems.

Changes to the website will not retroactively remove mandatory contractual rights relating to existing purchases.

15. Accuracy of Information

We may correct typographical errors, technical errors, inaccurate descriptions, or other website mistakes.

Where an error materially affects an existing order, we will handle the matter in accordance with applicable contract and consumer law.

16. Prohibited Uses

You may not use cotopaxifx.shop:

• For unlawful purposes;
• To commit fraud;
• To impersonate another person;
• To interfere with website security;
• To introduce malicious software;
• To scrape or extract website content unlawfully;
• To violate intellectual property rights;
• To submit false payment information; or
• To interfere with another person's use of the website.

17. Intellectual Property

Unless otherwise indicated, website content, including text, graphics, layout elements, logos, product presentation, and other original content, may be protected by intellectual property laws.

Use of the website does not transfer ownership of intellectual property to the customer.

Website content may not be copied, reproduced, distributed, or commercially exploited except where permitted by law or with appropriate authorisation.

18. Customer Reviews and Content

Where customers are permitted to submit reviews, photographs, comments, or other content, submitted content must not:

• Be unlawful;
• Be defamatory;
• Violate third-party rights;
• Contain malicious code;
• Contain fraudulent claims; or
• Misrepresent the customer's genuine experience.

We may moderate or remove content where legally permitted.

19. Third-Party Services

Our website may rely on services operated by third parties, including Shopify, payment processors, delivery services, analytics providers, and other technology providers.

Third-party services may be subject to separate terms and privacy policies.

20. Third-Party Links

Links to third-party websites may be provided for convenience.

A link does not necessarily mean cotopaxifx.shop endorses or controls the third party.

We are not responsible for independent third-party content except to the extent liability cannot legally be excluded.

21. Liability

cotopaxifx.shop does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude mandatory liability relating to intentional misconduct, gross negligence, injury to life, body, or health, product liability where mandatory, or other liability that cannot lawfully be restricted.

Any permissible limitation of liability will apply only to the maximum extent allowed by applicable law.

22. Force Majeure and Events Outside Our Control

We are not responsible for delay or failure caused by events outside our reasonable control to the extent permitted by applicable law.

Examples can include:

• Natural disasters;
• Severe weather;
• Carrier disruption;
• Customs delays;
• Labour disruption;
• War or civil unrest;
• Government restrictions;
• Infrastructure failure; or
• Major technical disruption.

This section does not remove mandatory consumer remedies.

23. Privacy

Use of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and as otherwise permitted by applicable law.

24. Governing Law

To the extent permitted by applicable law, these Terms are governed by applicable German law for transactions directed to consumers in Germany.

Nothing in this clause deprives consumers residing in another jurisdiction of mandatory protections provided to them by laws that cannot legally be excluded.

25. Jurisdiction

Nothing in these Terms requires a consumer to bring proceedings in a court that applicable consumer jurisdiction rules do not permit.

Any jurisdiction provision will operate only to the extent legally valid.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be applied or modified only to the extent necessary, while the remainder of the Terms will continue to apply where legally possible.

27. No Waiver of Consumer Rights

No failure by cotopaxifx.shop to enforce a contractual provision constitutes a permanent waiver of that provision.

More importantly, nothing in these Terms is intended to waive statutory consumer rights that cannot legally be waived.

28. Changes to These Terms

We may revise these Terms for future use of the website.

The current version will be displayed on cotopaxifx.shop.

Changes will not retroactively deprive customers of vested contractual or mandatory statutory rights arising from orders already concluded.

29. Contact

Questions regarding these Terms may be sent to:

cotopaxifx.shop
Email: info@cotopaxifx.shop